At Legal International Arbitration we are highly experienced in conducting online mediations for individuals & companies across the Europe and internationally. Location holds no boundaries where online/video mediation is concerned as we use the latest technology, and are able to use creative online platforms, to ensure our mediation sessions provide the highest quality of service. Our expert and highly accredited mediators will work with you to find practical solutions to your legal dispute with the aim of achieving a fair outcome for all parties involved without the need for expensive court proceedings. Through our online mediation service our mediators are able to work with you remotely wherever you are based.
Online mediation enables you to mediate in the comfort of your own home or workplace.
What is Online Mediation?
For online mediations, we offer a range of options for our clients when it comes to video call applications. Where an individual has a smartphone or tablet device, video calls can take place by downloading a quick app or alternatively the video call can take place using a more traditional computer or laptop. Video calls can take place by the following methods: Zoom; Skype; Microsoft teams; Facebook messenger, Facetime or WhatsApp. As long as both parties have access to one of the above programs, we can facilitate an online mediation. Our preferred application is Zoom as this easily allows the sharing of documents and screen sharing.
How does online Mediation work?
Before mediation can begin, it is necessary in every case for each party to attend a Mediation Information and Assessment Meeting, more commonly known as a MIAM. At this initial session the mediator provides information on how mediation can assist, and each party has the opportunity to speak to the mediator alone and explain their current situation. At the end of the session, the mediator will assess whether they think mediation is a suitable means to resolve the dispute and each party will decide whether they would be willing to attend a joint session. If the answer from both the mediator and the parties is ‘yes’ then the mediator will make arrangements for a joint session between the parties and the mediator.
Where mediation is to take place online, we offer a range of options for our clients when it comes to video call applications.
Where an individual has a smartphone or tablet device, video calls can take place by downloading a quick app or alternatively the video call can take place using a more traditional computer or laptop.
Video calls can take place by the following methods:
As long as a client has access to one of the above programs, we can facilitate an online mediation.
We will often suggest Zoom to our clients as this allows video conferencing with multiple people and it enables parties to share documents and screen sharing etc.
How to set up zoom?
If you would like to make an appointment through Zoom the mediator will email you an appointment slot and you will be sent a link. You can click on the link when the meeting is due to take place and you will be joined into the meeting. It is not necessary to download the app initially but it is advisable to familiarise yourself with the program. Once both parties and the mediator have joined the meeting, the three of you will be able to see and hear each other from your device.
The Online Financial Mediations
For financial mediation sessions, the parties will each submit their financial disclosure via email or through Zoom where appropriate and this will be shared with the other party. The mediator will discuss in the individual MIAM appointment the process of financial disclosure. It is most likely that the mediator will carry out some work to prepare documents such as an asset schedule before the joint session takes place in order to allow the session to be as productive as possible.
Online Shuttle Mediations
Some parties prefer not to have any face to face contact with their ex-partner during mediation and wish for mediation to take place on a shuttle basis. Traditionally, this is where the mediator goes back and forth between the parties in separate rooms. Shuttle mediations can also be offered online and the mediator will go back and forth via video call to each party.
Frequently asked questions
I will be in the house with my ex-partner and children, is online mediation appropriate?
As mediators we always encourage parties to ensure that any children are not privy to discussions surrounding their separation. The current situation is no exception to that. For mediation to work remotely, parties will need to ensure that children are not in earshot when the session takes place. For some this may be difficult with young children and the inability to ask others to watch them.
I live with my husband; can we log on together using one screen?
There is no reason why both parties cannot be in the same room using the same device if they both wish to do so. It is however important for both parties to respect the discussions which take place with the mediator present and when the video call ends refrain from continuing the discussion unless both parties wish to do so in which case they would need to report back to the mediator at the next session.
I only have limited access to the internet?
Unfortunately, without access to the internet or mobile data the video call cannot take place and other options may need to be explored before mediation can take place.
I am worried my ex-partner will simply talk over me and the mediator if we’re not round a table?
It is the mediator’s responsibility to manage the mediation room whether there is in person or virtually. Whether mediation takes place round a table or online, the mediator will ensure that both parties have an opportunity to be heard and that any power imbalance is dealt with appropriately.
I’m concerned that I may not be able to be as assertive on a screen than I would be round a table and end up agreeing to points that I’m not happy about.
In mediation, we encourage parties to reflect on discussions and not to feel pressured into reaching proposals without sufficient time to process the options. The same applies to online mediation sessions. We would therefore suggest that there is more than one session so that each party can consider the other parties proposals in their own time and also obtain independent legal advice. As with round table mediations, if you wish to involve your solicitor in the online mediation that can be arranged.
Fees and Pricing
How Much Does Mediation Cost?
We offer a range of fixed fee packages so that you can budget and costs are kept to a manageable level.
• Mediation Information and Assessment Meeting (MIAM) - £110 plus VAT (including supplying the C100 or Form A)
Mediation session (Joint mediation summary including comprehensive)
• Up to 60 minutes - £240 plus VAT
• Up to 90 minutes - £300 plus VAT
• Up to 120 minutes- £360 plus VAT
• Up to 150 minutes- £420 plus VAT
Letters sent during the mediation process confirming appointments and housekeeping arrangements – Free.
Mediator’s preparation time pre and post joint meetings (including going through financial disclosure forms, preparation of asset schedules and reviewing other documentation supplied by each party during the process) - £120 plus VAT per hour spent
Preparation of Open Financial Summary - £120 plus VAT
Preparation of Memorandum of Understanding - £240 plus VAT
Child Inclusive Mediation to include:
• Preparation meeting with the parents (30-60 minutes);
• Meeting with the child/children (30-60 minutes);
• Feedback session with the parents (30-60 minutes)
£480 plus VAT
Cancellation Fee if less than 24 hours. Set fee payable - £132
Online Mediation process Family
Family Mediation - How It Works?
Our accredited mediators are highly experienced and offer an all issues family mediation service covering children and financial aspects consequent upon your separation.
1- The family mediation process starts when we receive a referral from you, the other party or a solicitor acting on your behalf. You can make a referral by telephone calling us on +447793533288 or alternatively, you can email us at email@example.com
2- We will then arrange for you to attend an online mediation Information and Assessment Appointment via Zoom. In the online meeting we explore whether mediation as a process can help you to resolve issues.
3- If you or the other party decides not to proceed with the mediation process then we sign the C100 form or Form A, which are the Court forms you would need to issue Court proceedings.
4- If you and the other party are willing and we agree that mediation can help you to resolve your dispute we set up an online joint session. At the joint session along with our accredited family mediator, you will explore options as to how you can reach important decisions for you and your family, whether in relation to children and/or financial matters.
5- Family mediation usually takes place over 2 -4 sessions depending upon the complexity of your issues and what is involved. Mediation is not an alternative to legal advice and we suggest that you speak to your solicitors in between sessions;
6- If you reach a consensus with family mediation then we prepare the mediation documentation, the Memorandum of Understanding and the Open Financial Summary which we send to you and to your solicitors to record the decisions reached.
Online Work place mediation
How It Works?
Workplace mediators follow a tried and tested structure that ensures confidentiality, impartiality and the safety of all participants throughout the mediation process whilst ensuring the highest probability of a successful outcome.